Returns & Refunds

RETURNS AND REFUND POLICY

It is our policy to do our best to get you the product you would like. However, if you have placed an order through our website and would like to cancel it, we make a best effort to process your cancellation request prior to your order being shipped. If your order has already shipped, please accept the package and request a an authorization for a return for a refund.

SUPERHUMAN STRENGTH'S STANDARD RETURN POLICY
If your purchase is unopened, you may return your purchase within 30 days of receipt for an exchange or a refund of the purchase price excluding shipping and handling costs, plus up to a 20% restocking fee. If your purchase has been opened, you have 7 days of receipt to return this product Please note that we do offer free shipping on some of our products, so please be aware that if you return one of these products the outbound shipping costs that have been incurred by SuperHuman Strength will be deducted from your return refund. If a product arrives at your shipping location damaged, or we made an error that cannot be remedied with a replacement of your purchase, we will pay to return the item to us and send a replacement to you. Please note that any contest winnings cannot be returned, exchanged, or refunded.

INSTRUCTIONS ON RETURNING PRODUCTS

You may return any unopened purchase within 30 days of receipt or within 7 days of opened products that have 90% of the product unused. To return an item: All returned orders must be pre-authorized by us. Please call email us at info@superhumanstrength.com and include your order number, first and last name the product(s) you are returning, and your telephone number. We will provide you with an RPA (return product authorization) number and a return address.
DELIVERY AND DAMAGED SHIPMENTS

1. Make sure to fully inspect all deliveries before signing the receipt, even if you do not plan on opening your purchase on delivery.
2. Please make note of any visible damage: Bottle/container crushed, torn, creased, or other circumstances about the delivery.
3. If you find concealed damage, save the carton and packaging material and notify our customer service department immediately at info@superhumanstrength.com